Privacy Policy

Welcome to Anantrix. Anantrix is a sole proprietorship based in Surat, Gujarat, India. For questions about this policy or your personal information, contact jay@anantrix.in.

This Privacy Policy applies to the Anantrix website (https://www.anantrix.in), Android and iOS apps, and related services, sales and support.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

• Personal Information Provided by You: We store your account name and email, sign-in credentials or linked provider identifiers, saved profiles and support messages. Passwords are hashed. Where notifications are enabled, the service stores delivery tokens. We do not store full payment card numbers or card security codes.
• Astrological Data: Birth date, time, place and selected city coordinates are processed on our servers to generate charts, readings and reports. Saved profiles may contain details of other people you add. The mobile app does not access device GPS or contacts. Only add another person's details when you have appropriate permission.
• Payment Data: Website payments are processed by Dodo Payments on its hosted checkout. Anantrix receives account-linked order, subscription and transaction identifiers, amount, currency and payment status to deliver access and billing support. For new website purchases we also retain the accepted policy wording, version, language, time, quoted price and renewal context, and transactional confirmation email payload and delivery status. In a purchase-enabled app build, iOS purchases use the App Store and Android purchases use Google Play. Availability depends on the build, account eligibility and store products; public native selling is not enabled by this policy. We process account-linked store transaction identifiers, receipt or purchase-token evidence, product, amount, currency, purchase and renewal status to verify access, fulfil commissioned email reports, recover orders and handle refunds or revocations. Native checkout also records accepted policy wording, version, language, time and quoted price. Payment credentials stay with the payment provider. Existing eligible website purchases can be accessed through the same Anantrix account.

Mobile app and saved Vastu homes

City searches send the selected country and typed city name to Anantrix. Our server uses a city catalog and may send place searches or coordinates to a geocoding provider without your name or account email. Selected coordinates and timezone support chart and calendar calculations. Do not enter private street addresses or other personal details in city-search fields.

Saved Vastu homes stay in encrypted, account-scoped storage on this device and do not sync between devices. They contain home and space labels, registered member IDs, north reference, recorded directions, measurement details and an optional house number. Birth dates, raw sensor streams and personal server guidance are not stored with saved homes.

For personal Vastu guidance, the app sends registered profile IDs and an optional house number to Anantrix. The server uses existing registered birth details and checks membership and Family access. Home names, space labels, room directions and sensor readings are not uploaded. Compass orientation samples and calibration checks are processed on the device.

Signing out hides saved homes without deleting them. You can delete homes in Vastu. Confirmed permanent account deletion removes that account's saved homes from the device completing deletion; a failed server deletion leaves them intact. Other offline devices cannot be remotely wiped by that action. Device-only home data is separate from server account data.

Analytics and service providers

The current native app has no embedded product-analytics or session-recording SDK. The website uses Vercel Web Analytics and PostHog for anonymous aggregate pageview totals by default, without linking them to your account. Google Analytics, individual PostHog tracking and first-party acquisition measurement start only after an affirmative choice through Analytics preferences. Rejecting analytics stops anonymous measurement too. Core account, payment, security and support processing continues after rejection. We do not send names, email addresses, birth details, chart text, support messages or form contents as analytics events.

Vercel Web Analytics measures anonymous aggregate page visits by default without an automatic popup. It uses sanitized page paths and a request-derived visitor hash discarded after 24 hours, without analytics cookies or account-linked event properties. PostHog also counts anonymous pageviews using a random ID for each page visit, with no tracking cookie, session history or account link. These totals count pageviews rather than unique visitors. Analytics preferences provides an opt-out; existing rejections are respected. Google Analytics, individual PostHog tracking and first-party acquisition measurement run only after you accept analytics through that link. Consented measurement includes page paths without URL queries or fragments, coarse visit country, broad device categories, external referrer origins, campaign context, opaque account identifiers, completed registrations and verified purchases with amount and currency. Analytics preferences lets you reject or withdraw at any time. An HttpOnly consent cookie and a server receipt remember your choice for up to 180 days; only the cookie token hash is stored on our server. Withdrawal revokes this browser receipt and, when signed in, your linked account receipts, removes available acquisition and unsent conversion identifiers, and stops subsequent delivery. Reacceptance creates a new receipt and does not revive old queued events. Receipt-bound PostHog session identifiers use this tab's session storage, expire after inactivity or 24 hours, and cannot authorize collection. Meta, Microsoft Clarity, session recordings, heatmaps, advertising storage and advertising personalization remain disabled. Withdrawal does not erase historical provider records or recall requests already sent. Earlier releases may have sent account-linked activity, name, email and purchase information; hashed identifiers are not anonymous. Contact jay@anantrix.in for help with historical records.

Hosting, database, authentication-email, support, geocoding and configured notification providers process information needed to deliver their services. Vercel Web Analytics processes the anonymous aggregate visit totals described above unless you opt out. With your website analytics consent, Google Analytics and PostHog receive the limited individual measurement described above. Other optional analytics providers remain disabled; their historical records may remain.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To send you marketing and promotional communications (with your consent).
• To fulfill and manage your orders for digital astrological reports.
• To generate personalized astrological insights based on your birth data.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We do NOT sell your personal data to third parties.

4. International Transfers (GDPR & Global Compliance)

Our servers are located in secure data centers. If you are accessing our website from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

Provider safeguards: Service providers may process data outside your country. Applicable safeguards and transfer arrangements depend on the provider and service. Contact us for information about the providers that handle your data and the safeguards applicable to your request.

5. Your Privacy Rights

General Data Protection Regulation (GDPR) - EU/UK Users

If you are a resident of the European Economic Area (EEA) or United Kingdom (UK), you have the right to:

• Request access to your personal data.
• Request correction or deletion of your personal data.
• Object to the processing of your personal data.
• Request data portability.

California Consumer Privacy Act (CCPA) - California Residents

Under the CCPA, you have the right to request that we disclose the categories and specific pieces of personal data that we have collected about you, the categories of sources from which that information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, and the categories of third parties with whom we share personal information.

We do not sell your personal information.

Digital Personal Data Protection Act, 2023 (DPDP) - Indian Residents

Contact jay@anantrix.in to request information about your personal data, corrections or erasure, or to ask how to exercise privacy rights that apply to you.

Account deletion and retention

Request permanent account deletion from Profile in the app or at anantrix.in/delete-account. We remove application account data, saved profiles and birth details, charts, reports, history, support conversations, sign-in and notification tokens, and stored application chart caches. Eligible web and Google Play renewals are stopped before deletion. App Store subscriptions must be canceled separately in Apple subscription settings; deleting your account does not stop Apple billing. Deletion is irreversible and does not automatically issue a refund; mandatory consumer rights remain available.

The same deletion request queues PostHog deletion, including known merged identities, events and a separate recordings-deletion request. Processing is asynchronous with retries; no second customer request is required. Keep the private deletion receipt to check progress at anantrix.in/delete-account/status. Status distinguishes pending, verified event deletion and operator review. Event-deletion verification does not prove recordings deletion. Provider outages or missing configuration can delay processing; we do not promise a completion deadline. This receipt covers the PostHog workflow only. Historical Google Analytics, Meta, Clarity or Vercel records are not verified as deleted by that status; contact jay@anantrix.in for review of those records.

Payment processors may retain transaction, tax, dispute and fraud-prevention records for their obligations. Other website measurement services, operational/security logs and backup copies can have separate retention cycles; account deletion does not certify immediate erasure of every provider copy. We retain opaque analytics identifiers needed for deletion retry/review, then scrub them after event-deletion verification while retaining a hashed receipt and status. Contact jay@anantrix.in for privacy requests or assistance with retained records.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website.

8. Contact Us

For privacy questions or requests, email jay@anantrix.in. Business contact: Anantrix, Surat, Gujarat, India.